Shipping policy

Unclaimed Orders:

Orders returned to us due to being unclaimed, refused, or undeliverable are not reshipped at our expense. Contact support@marronwest.com regarding the specifics of your case and a resolution will be reached. 

Order Processing:

All orders are shipped from Los Angeles, California. Orders placed Mondaythrough Friday will be processed within 2-3 business days, excluding holidays or periods of high volume.

Fulfillment times may vary for made-to-order items, which will be noted on the product detail page. Order confirmations and updates will be sent to the email provided at checkout. Please ensure that your contact information is accurate before placing your order.

Order modifications and cancellations cannot be accepted. Please double-check your cart, including items and sizes, before completing checkout.

Shipping Fees:

Shipping fees, along with any customs or duties charges, are non-refundable.

We are not responsible for packages once tracking information confirms that delivery has been completed. We only respond to inquiries for orders placed through marronwest.com.

We are not liable for lost, stolen, or damaged packages. However, if there is an issue with your shipment, please email support@marronwest.com and we will do our best to assist you.